Drill into the full story of any service case. The case detail view gives you a complete timeline – from creation and technician notes to resolution – along with service contract status, warranty coverage, assigned techs, tracked expenses, and more. Everything you need to manage and close the loop, all in one place.
All Your Updates
In One Place
A centralized command center for every project
A Smarter Command Center for Every Project Update
Centralize Every Update in One Dashboard
One feed for total visibility
Radar brings every comment, task, alert, and email into a single, organized feed. Instead of switching between dashboards or digging through threads, your team sees everything they need in one streamlined view.
Quicker Access to the Critical Updates You Need
Prioritize the updates that count
A dedicated “New” section highlights fresh activity the moment it arrives. With clear labels and visual indicators, key updates stand out at a glance—ensuring your team never overlooks what’s important.
Act Instantly from Inside Radar
Take action without breaking focus
Radar lets you reply to comments, sign off on things or update and complete tasks, directly from the feed. Email integration allows you to view and reply to emails – including attaching files – straight from Radar. By eliminating extra clicks and app-switching, your team communicates and executes faster.
Search and Access Updates in Seconds
Timeline and filters keep you in control
Custom Notifications That Work the Way You Do
Custom notifications on your terms
With flexible notification settings, Radar delivers updates the way you prefer – inside the feed, in your inbox, or both. Your team stays informed without the noise, keeping focus where it matters most.
Supervisors Can Stay in Control, Without Micromanaging
Radar gives managers a high-level view of all activity in real time, from project milestones to client communications and service updates. Instead of chasing updates or requesting status reports, you can see progress unfold in one centralized feed. This oversight allows you to identify bottlenecks early, allocate resources effectively, and ensure accountability – without disrupting your team’s flow. With Radar, managers gain confidence that nothing is slipping through the cracks while empowering their teams to stay aligned and productive.
PREVIEW THE POWER OF RADAR
Watch Director of Global Sales Matthew Mickels give a sneak peek of Radar here or book a personalized demo with him to see it for yourself and learn exactly how it can integrate into your workflow.